There was one day at work where I encountered a very angry and flustered customer. As part of customer service, every staff members are expected to keep a smile on their faces, regardless of any difficult situations we may be in that involves a customer. On the day this happened, I remember it affecting the course of my day and mindset. Even after practicing gratitude and writing down my thanks, I felt pessimistic, sad and I possessed negative energy.
Step 6 – Flop? Hardest day
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Bianca Villanueva
Wow this comic is so cool! I totally relate to you about this as I also work in customer service and is something that can totally ruin your whole day.
Anna Bains
Your comic is drawn so well! You have a gift for drawing. I also work in customer service and I feel you.